Category Archives: Better Business
May 10, 2023 Sustainable Business Practices to Create a Greener Workplace

Earth Day has come and gone, but sustainability is important all year long, both in and out of the workplace. It’s not too difficult to live an eco-friendly lifestyle at home—buying organic or locally-grown foods, recycling, reducing your energy usage, walking or cycling to nearby places instead of driving. However, it may be a little trickier to apply sustainability efforts to the workplace. You might have to get many people on board with your initiatives, or you might have to make major changes. However, there are steps you can take. Here are seven ideas for promoting sustainability and creating eco-friendly changes in the workplace:
Implement a composting and recycling program
Businesses can reduce waste and their carbon footprint by implementing a composting and recycling program. Composting food waste and plant matter can reduce greenhouse gases in landfills, while recycling can reduce the need for new products to be created, and save energy and natural resources. Educate employees on what can and cannot be composted or recycled, and provide bins and containers in convenient locations around the workplace. Make sure to have a system for regular pick-up and disposal of compost and recycling to keep the workplace clean and free of clutter.
Promote Energy-Saving Practices
Energy-saving practices can reduce the amount of energy used by businesses, and in turn, reduce greenhouse gas emissions. Businesses could consider swapping to energy-saving light bulbs and unplugging electronics (and even chargers) when not in use. Make sure you also encourage employees to turn off their workstations when they are not in use. Consider scheduling maintenance checks for HVAC systems and other appliances to make sure they are running smoothly and efficiently. Or, if your company is willing to upgrade its space, consider advocating for motion sensors or timers for certain lights.
Reduce Paper Usage
While using paper is sometimes necessary, excessive usage is wasteful and can add up quickly! Encourage employees to avoid printing when possible and instead rely on digital copies. When printing is required, use double-sided printing or print on recycled paper. Promote emailing instead of sending physical mail, and encourage employees to recycle paper when they’re done using it.
Encourage Alternative Transportation
Encouraging employees to carpool, walk, bike, or take a commuter train/bus to work can greatly reduce the carbon footprint of your organization. Consider offering incentives such as preferred parking spots, rewards, or recognition programs to promote alternative transportation. Encourage video conferencing and virtual meetings when possible to save on travel costs and to reduce energy usage.
Go Green with Office Supplies
Businesses can take steps to use eco-friendly materials in the office, such as energy-efficient light bulbs, recycled office supplies, and plastic alternatives (bamboo is often a great affordable option). Employees might also take individual actions, such as using products like refillable pens, reusable water bottles, and recycled paper products.
Create a Green Team
Get a group of volunteers together to form a green team. This team can help educate fellow employees, lead sustainability efforts, and host special eco-friendly events in the workplace. Having a green team is a fun way to encourage everyone to participate in sustainable practices.
Offer Telecommuting Options
Consider offering telecommuting options for employees, as it can greatly reduce carbon emissions and save energy (not to mention commuting time!). This can also be a great way to improve work-life balance for your team.
Make sustainability a part of your company culture. Encourage and reward employees who make efforts to be eco-friendly, and consider incorporating sustainable practices into your company’s mission statement. By making sustainability a priority, you can create a positive impact on the environment and inspire others to do the same. Remember, small changes can make a big difference, so start by implementing one or two of these ideas and continue building from there. With a little effort and creativity, your business can work towards a greener future.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: eco-friendly business, greener business, Margaret Smith life coach, Margaret Smith minneapolis, practices for a greener workplace, sustainable business ideas
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- Posted under Better Business, Goals, Organization
May 3, 2023 Innovation in the Workplace: Strategies for Creativity and Progress

In today’s constantly evolving business landscape, innovation and creativity have become essential for organizations to stay ahead of the curve. As a leader, it’s important to create a workplace environment that encourages and fosters creativity, allowing employees to innovate and progress in their work.
It’s easy to stay safely within the status quo, but “business as usual” is a sure recipe for stagnation and, eventually, falling behind. To become a truly innovative workplace, it is vital to take some risks, test the waters, and re-strategize when necessary.
Here are some strategies to encourage innovation and creativity in the workplace:
Welcome Diverse Perspectives
One of the key ingredients to encourage creativity and innovation in the workplace is to welcome diverse perspectives. A team comprised of individuals with different backgrounds, experiences, and skillsets will bring unique ideas to the table. Far too often, we silence or discourage diverse voices and “never been done” ideas. But to achieve innovation, we must encourage employees to speak up and share their ideas. Make sure everyone knows their opinions are valued by truly listening and taking their thoughts, opinions, and ideas seriously.
Encourage Open Communication and Feedback
Another way to encourage creativity in the workplace is to foster an environment that promotes open communication and feedback between team members, and between the team leader and their team. As a leader, it’s essential to encourage your people to share their opinions, ask questions, and collaborate with each other. You may even open a couple avenues for anonymous communication (such as through surveys or anonymous forums). When it comes to generating new ideas and approaches to solving problems, communication is vital.
Accept Mistakes
Innovation is often accompanied by mistakes. Famously, Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work.” As a leader, it’s important to foster a culture where mistakes are accepted and seen as opportunities for growth and learning. Encourage your employees to experiment, take risks, and not be afraid of failing. Mistakes are a part of the learning process and we can take away valuable lessons and information from them. By accepting mistakes, you create an environment that is more conducive to innovation.
Provide Support and Resources
Innovation requires resources and support. As a leader, it’s essential to provide your team with the tools and resources they need to succeed. This may include time, money, software, hardware, and other resources. You must also actively seek new ideas and processes to support your team’s innovative endeavors. Providing support and resources is a key way to show that you value innovation and creativity in the workplace.
Test a Few Different Routes
Testing different routes can lead to creative solutions. Encourage your team to experiment and try different approaches to problem-solving. Brainstorming sessions, prototyping, and testing different solutions can lead to unexpected yet effective solutions. Remember to keep careful track of your methods, collect as much data as possible, and analyze that data to make informed decisions.
Encourage Continuous Learning
Innovation requires continuous learning, so it’s important to encourage your employees to keep learning and developing new skills. Provide opportunities for training, workshops, and conferences. Also, encourage your team to access online resources and attend webinars. By investing in your team’s education and development, you’ll create a culture that values innovation and is constantly striving for improvement.
Don’t Micromanage the Process!
Finally, one of the most important things a leader can do to encourage innovation and creativity in the workplace is to avoid micromanaging the process. Micromanaging can stifle creativity and prevent your team from exploring new ideas. Instead, give your team the freedom to take calculated risks, experiment, and innovate.
Encouraging innovation and creativity in the workplace is crucial for staying ahead in today’s fast-paced business world. By following these strategies, you can create a workplace where employees feel empowered to take risks, collaborate, and experiment with new ideas. Remember, innovation is a journey and not a destination. By fostering a culture that values innovation and creativity, you can create endless possibilities for your team and your organization.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: creative freedom at work, creative leader, innovation leadership, Margaret Smith business coach, margaret smith career coach, workplace creativity, workplace innovation
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- Posted under Better Business, Goals
March 22, 2023 Why Young Workers Quit (And how to retain them)
A version of this post was first published in September, 2019

I often hear people complaining about the “new generation” of workers as being disloyal to the company. They change jobs like gym shorts and can’t commit to a single business for more than a few years. While that may be true, have you ever stopped to think about WHY that’s the case?
1. Stagnant Wages
For many young and not-so-young (the oldest Millennials are in their 40s now) people, the workplace landscape is MUCH different than it was when Boomers and Gen Xers began their careers. Wages have stagnated and benefits aren’t what they used to be. In many cases, the only way to get a raise is to negotiate one by switching jobs.
Solution?
Make sure your business is competitive. Offer fair wages, and regularly give raises that account for cost-of-living increases. In addition, make sure your list of benefits is attractive and competitive in the industry.
2. Boredom
“But what about their short attention spans!?” you might say. “We can’t seem to capture their interest.”
Sure, job boredom may play a role in Gen Z and Millennial job-hopping, but this is often a preventable woe. If more than one or two of your staff seem bored or distracted, it’s probable there’s something systemic going on. It may be that…
- They are not well-suited for their role.
- They are so efficient that they complete their workload much faster than previous generations of workers.
- They have checked out because they feel like they don’t fit in in the workplace.
- They have checked out because they don’t think they have a voice.
Solution?
In all these scenarios, communication can help prevent boredom. Regularly check in with your staff and make sure they are feeling engaged and supported. Give them the space to express how they are feeling and vocalize what they’d like to see changed. Then, work with them to strategize ways to make positive changes.
If your young workers are checking out because they feel like they don’t fit in, counter that by encouraging team-building workshops (consider Insights Discovery as a starting point), after-work outings, or collaborative projects. Pay attention and make sure your seasoned workers are giving the newer workers a voice.
3. Feeling Lost
According to a study of 6,900 young people, Gen Zers are actively seeking mentorship at work. The vast majority (82%) want a boss who cares about them and can “relate to them on issues beyond work.” They also crave guidance during this early and formative stage of their career.
Solution?
The guidance this younger generation is seeking can come in the form of mentorship or sponsorship. Establishing a mentorship program does not have to be terribly involved. Rather, it can be as simple as aligning experienced workers with less experienced workers, advising them to meet once per month, and (if you’re a leader or HR rep) checking in with them every once in a while. I’ve talked about how to start a mentoring cohort in a past blog post, and have also provided steps to find one’s “perfect mentor.”
4. Lack of Freedom
Nobody likes it when others look over their shoulders to supervise their work. It conjures images of elementary school, when teachers had to keep a classroom of rambunctious youngsters in line in addition to teaching multiplication tables. Such treatment in the workplace could induce anxiety and the feeling of being hemmed in. No one works well under that kind of pressure.
Solution?
Your staff are not elementary children and should not be treated as such. It’s a good idea to demonstrate trust in your team by giving them a long leash when it comes to projects, minimizing your involvement, and being open to different styles of working and different solutions.
Another thing: consider allowing your staff to occasionally work from home. We live in a time where technology enables many people to work remotely on at least some of their projects. As long as the work is being done, who cares if they work in their pajamas?
If you have a retention problem, ask yourself if any (or all!) of these four factors are coming into play, and then DO something! I’m here to help.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.
Tags: better workplace for Gen Z, margaret smith career coach, Margaret Smith Minneapolis career coach, retain Gen Z workers, retain Millennial workers, retain young workers, why young workers quit
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- Posted under Better Business, Leadership, Organization

