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“Creating Successful Leaders”

Category Archives: Better Business

June 19, 2024 5 Ways to Banish Laziness and Energize Your Team

Photo by Clay Banks on Unsplash

Let me establish right away that I am fully supportive of a healthy balance between life and work. If you wear yourself too thin, you’ll eventually become exhausted, resentful, and unable to operate at full capacity. This doesn’t serve you or your workplace. However, there is a big difference between striving for balance and refusing to work or rise to the challenge.

Encouraging your team to embrace productivity and creativity doesn’t mean you expect them to work nonstop. Instead, it’s about fostering a culture where everyone feels motivated to contribute their best. As a leader, you can help to motivate and empower your team, while also banishing laziness and procrastination.

Here are 5 strategies to energize your team:

Set Clear Expectations

If a team does not know where they are heading or unsure of their responsibilities, they might start to feel directionless and frustrated. This can lead to uncertainty and a decrease in productivity. By setting clear expectations for your team, you provide them with a roadmap for success. Make sure everyone understands their roles and responsibilities, as well as the team’s goals and objectives. Clear communication and transparency are key to keeping everyone on track and motivated. When team members know what is expected of them, they are more likely to stay focused and engaged in their work.

Provide Support

As a leader, it is crucial to offer your team members the support, encouragement, and resources they need. This might mean guiding them through challenges, offering training opportunities, or simply being there to listen when they need advice. It could also mean connecting them with mentoring opportunities. A supported team is often a productive team.

Create a Culture of Accountability

If too many deadlines slide, or too many projects are allowed to be subpar, this can send a signal that mediocrity is acceptable. On the other hand, when team members are held accountable for their work and deadlines, it fosters a culture of responsibility and excellence. Encouraging a sense of ownership for individual and team outcomes can drive motivation and productivity. By setting clear standards and expectations, and regularly reviewing progress, you empower your team to take ownership of their work and strive for continuous improvement.

Check In

Regularly checking in with your team members will ensure they have what they need to excel in their roles and feel supported in their work environment. It also allows you a chance to find out what’s working, what’s not, and what they might need to overcome any obstacles. By checking in regularly, you demonstrate your commitment to their success and well-being. This practice also fosters open communication and trust within the team. Furthermore, it allows for adjustments to be made promptly if necessary, ensuring that the team stays on track towards achieving its goals.

Genuinely Care

Seeing the human side of people is an essential way to foster a positive work environment. Show genuine care for your team members by acknowledging their efforts, celebrating their successes, and supporting them during challenging times. Building strong relationships based on care and empathy can significantly boost morale and motivation within the team. Be mindful of their well-being and always be ready to offer a listening ear or lend a helping hand. Your team will appreciate your genuine concern and reciprocate it with increased dedication and loyalty.

As a leader, it’s essential to set clear expectations, provide support, and recognize efforts. By banishing laziness and energizing your team, you create a positive environment that fuels growth and success. And remember to lead by example by demonstrating a strong work ethic to inspire your team to perform at their best.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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April 10, 2024 Developing Your Patience for Better Business

We are a society of instant gratification and quick rewards. We order a package from Amazon, it arrives within a day or two. We want to watch a show, we switch to our streaming platform of choice and tune in. We want a meal, we order online and receive it at our doorstep. With so many ways to instantly satisfy our needs and wants, many of us have forgotten how to practice patience.

Patience is a crucial attribute in both our personal and business lives. It can help us weather storms, create robust strategies, and maintain a sense of calm. When we’re patient, we also tend to be gentler and more civil to those around us, from the overworked barista to the co-worker who is juggling multiple responsibilities.

In my experience, patience is absolutely an asset when it comes to business. A patient leader…

…takes the time to get to know their team members.

…invests in skill-building training.

…collects data and gives projects a chance before changing course.

…strategizes and considers options before jumping in.

…recognizes that development and progress may take time (and celebrates small victories along the way).

Believe it or not, patience is a skill you can develop. Some people may be innately less patient than others—looking at you “red energy” and “yellow energy” folks (see my post on Insights® Discovery if you don’t get that reference)! However, all people can improve their patience. I suggest building patience with the following four steps:

Develop Awareness

The first step to becoming more patient is to recognize when you’re being inpatient or impulsive. Start noticing when you’re being short with others, or you’re tempted to make a decision or take an action before you have all the information. Once you start becoming aware of your own impatience, you can begin to correct this tendency.

Start Practicing

Start practicing patience in small, daily interactions. Pause before reacting to minor inconveniences, give people more time to express themselves fully, and allow projects to unfold at their natural pace. Over time, these small adjustments will become habits, and you’ll find yourself naturally more patient in various situations.

Challenge Yourself to Go One Step Further

After practicing daily patience, it’s a good idea to challenge yourself to apply it to more significant situations. When faced with a tough decision or a challenging project, consciously choose to approach it with patience. Allow the process to unfold without rushing to conclusions or taking shortcuts. When you’re tempted to give into an impulse say to yourself, “I can go just one step further.” That might mean waiting another day, asking one more person for advice, or doing just one more hour of research.

Recognize This Takes Time

As you’re developing your patience, you’ll have to (ironically) be patient with your progress! Developing a new skill takes time and consistent effort. Celebrate the small victories along the way, acknowledging that progress won’t happen overnight. But with concerted effort, you will eventually build this skill.

Patience is a virtue that can enhance your leadership skills, decision-making abilities, and overall well-being. Remember, by developing your patience, you’re not just benefiting yourself but also fostering a more positive and productive environment for those around you. Embrace the journey of building patience and enjoy the transformative impact it can have on your personal and professional life.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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November 22, 2023 Season of Gratitude: Incorporate Thankfulness into the Workplace

While this is considered the season of gratitude, offering gratitude and thanks to employees is always a good idea. The American Psychological Association found that 93% of employees “who reported feeling valued said that they are motivated to do their best at work, and 88% reported feeling engaged.” Additionally, the same study found that only 21% of the respondents who felt valued planned to seek a new job in the next year.

Gratitude may be good for the bottom line and aid in improving employee retention but, most importantly, it’s the right thing to do. No one likes to feel unappreciated or overlooked. And, conversely, most people respond well to some kind of recognition or gratitude.

So, how can you incorporate thankfulness into everyday business practices? Try these 5 approaches?

Make It Personal

Rather than thanking someone for their hard work or all their “time and effort,” it’s better to get specific. When you personalize your feedback, you demonstrate that you’re truly paying attention to that person and their contributions. For example:

“Thank you, Pete, for stepping up last week to help us complete the ABC Project on time. Your efforts may have helped salvage our relationship with that company.”

OR: “Nan, I’ve noticed you helping the new hire and I really appreciate you taking him under your wing. I can already see an improvement in his work.”

Avoid Email

It’s fine to send a note of thanks over email, but it’s better to use a more personal approach. Pull someone aside after a meeting to thank them, give a phone call, or write a handwritten note. The last method is one of my favorites, since it shows a little extra effort and it is something the recipient can hang onto.

Reward and Recognize

Some instances call for a little extra thanks. If an individual or team have gone above and beyond for a project, or have been a top performer(s) for a long time, it probably makes sense to offer recognition in some way. This could be as simple as a shoutout during a team meeting or as formal as an award. You might also consider giving above-and-beyond employees a monetary reward, such as a gift card or a higher bonus (whatever makes sense, given the circumstances and your company’s policies/norms).

Encourage Peer-to-Peer Recognition

Encouraging employees to show gratitude towards their peers creates a positive and supportive work environment. Consider implementing a peer-to-peer recognition program where employees can nominate and acknowledge their colleagues for their outstanding work. This not only boosts morale but also fosters teamwork and camaraderie among employees.

Celebrate Milestones and Achievements

Take the time to celebrate milestones and achievements, both big and small. Whether it’s a project completion, a sales target reached, or an employee’s work anniversary, acknowledge and celebrate these accomplishments. This can be done through a team lunch, a personalized note, or a small gift to show appreciation and recognize their hard work.

Incorporating thankfulness into business practices is never a bad idea. To get started on cultivating a culture of gratitude, start small but keep up the momentum. You never know what kind of impact a sincere gesture of thanks might have on someone.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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