Category Archives: Better Business
September 10, 2025 When Inviting Disagreement is a Good Thing
Leaders are taught to be confident and in charge. These can be great attributes, and it certainly doesn’t serve to be timid or self-conscious, but it’s possible to take these traits to an extreme. When that happens, the leader can inadvertently shut down others, which can stifle innovation and creativity, as well as decrease morale.
It may seem strange to welcome disagreement as a leader. After all, who likes to argue? But this is really just another way of saying that discussion, input, and alternative perspectives are welcome. A leader might think they’re being strong and efficient by putting forth a single plan and instructing their team on how to follow it. But in truth, they are closing the door on collaboration.
When teams collaborate to create a solution or come up with a plan, a few things happen. First, more voices are heard right away, which increases the chance of greater innovation and ingenuity. Additionally, when groups can have open discussions, they’re more likely to troubleshoot and catch potential problems before they even occur. And once a plan is agreed on, the team has more buy-in than they would if they simply had been handed a plan by the team leader.
- How can you facilitate discussion and encourage productive disagreement? Open the floor by using statements that welcome collaborative planning.
- Our annual budget is due next week. I was ready to make the same suggestions as last year, but I’d like your input on this. What haven’t I considered?
- The holiday party is coming up. What would your ideal event look like?
- We’re trying to tap into new customer markets. Instead of using the same methods, I’d love to hear your perspectives and ideas on what we could be doing.
Additionally, if you do decide to state your opinion or perspective, make it clear that you’re open to other options. Use phrases like:
- I welcome your input
- What do others think?
- What haven’t I thought of?
- Is there any aspect of this that doesn’t make sense?
- What improvements or alternatives would you suggest?
Then, make sure you are truly listening to suggestions and open to other viewpoints and ideas.
Leadership involves a certain amount of confidence, but that doesn’t mean bulldozing your team with set ideas and rigid agendas. The most effective leaders open the floor for discussion and respect all ideas, even allowing room for disagreement.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: how to have a productive discussion, Inviting disagreement as a leader, margaret smith career coach, Margaret Smith Minneapolis career coach, opening floor for discussion, productive disagreement
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- Posted under Better Business, Communication, Discussions
August 6, 2025 The Courage to Ask for What You Want
As a career coach, I’ve talked with many people who have expressed disappointment about not getting what they wanted in their professions. They didn’t get the raise, the promotion, or the project they wanted. They were passed over for a team leader role or to organize a committee. But when I inquired about whether they asked for these things, I’m usually met with blank stares or questions. “Ask for a raise? I can do that?” Yes, and you should.
Why Ask
In the business world, many of us are either indirect or we assume it isn’t proper to ask for something like a promotion. I agree that this isn’t something to do lightly, and it should be approached with a certain amount of grace and tact, but that doesn’t mean you shouldn’t do it. Managers, supervisors, and C-suite executives are often busy people. They may be in charge of large teams, and they might not be the best at keeping track of their people’s aspirations and abilities. When you ask for something, that gets the attention of your higher-ups. Suddenly, you’re on their radar, and you are seen as someone with initiative and motivation. Additionally, your manager will know exactly what you’re aiming for; they’ll gain a crystal-clear understanding of your aspirations. Those are all compelling reasons to ask for what you want, but how do you do it in a way that doesn’t come across as aggressive or pushy?
How to Ask Tactfully
When it comes to putting forth what you want from your career, it’s best to have a strategy. Think about what you will say, how you will say it, and the circumstances in which you will deliver your ask. I suggest aiming for the following:
Choose a One-on-One Setting
Private meetings are best for big asks. Asking for a raise or a change in roles in front of a group is awkward and tacky, and it puts your team leader on the spot. Instead, plan to give your ask during a one-on-one meeting. If you do not have one set up, request one.
Work it in Naturally
To avoid conversational whiplash, do your best to deliver your ask at a natural moment. If you are talking about a current project, you might say: “I’ve actually been thinking about this project a lot and wondering if my performance and results have been enough to earn me a promotion. Would you be open to talking about that?”
Build Your Case
Enter the conversation armed with relevant information. If you have performed well in a recent initiative, received a positive review, made a measurable contribution, or did something else of note recently, be prepared to talk about it in specific details. Referring back to the example involving a recent project, you might say something like: “I don’t know if you’ve had a chance to review our team project on X, but I’m happy with the results. On an individual level, I came up with a solution that increased customer purchases of Y product by 18%.”
Practice Your Pitch
It can be awkward asking for what you want. To avoid stumbling over your words, try rehearsing what you’d like to say in the mirror or with a partner. Practice until it feels natural.
Open the Door for Dialogue
When you make your ask, it’s a good idea to present it as something that warrants further discussion. Make it clear that you do not require an immediate answer (no one likes being put on the spot), but also convey that you’d like to talk about the situation in more depth. After you’ve built your case, you could say something like: “Would you be willing to discuss the possibility of a pay raise?” OR: “Given my evolving skill set, are you open to discussing a shift in my role and daily responsibilities?”
Asking for what you want takes courage, but I suggest taking the leap and doing it. Just make sure you properly prepare and approach the ask with as much grace and strategy as possible. Oftentimes in life, we do not get what we do not ask for.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: ask for a raise, ask for promotion, ask for what you want, how to ask tactfully, margaret smith career coach, Margaret Smith Minneapolis career coach, The Courage to Ask for What You Want
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- Posted under Better Business, Goals, Thrive at Work
June 11, 2025 Taking Real (Not Performative) Actions
Have you ever felt like a person or business was putting on a show for their own gain? They may have made some kind of gesture or action that seemed helpful or kind on the surface, but when you looked a little closer, this act was really self-serving or ingenuine. Maybe it was a CEO apologizing (but not really apologizing) for some kind of misstep. Or maybe a business donated to a certain political party…and also donated to the competing party.
Gestures such as these would likely make you pause, do a double-take, and question the authenticity of the person, group, or business. That’s because there is a huge difference between genuine actions and performative ones. Genuine actions come from the heart. They are meaningful and substantial. And most importantly, they are done without the expectation of public acknowledgment or thanks.
On the other hand, performative or symbolic actions lack substance. Often, they are done publicly, to bolster the image of a person or business. The people or organizations that are supposedly benefitting from the performative action come second—they’re an afterthought. The most important thing is the boost the performer gets, whether that boost is related to image, finances, or ego.
Examples of Performative Actions
One type of performative action is supporting a marginalized group during a specific time of year (Black History Month, Women’s History Month, Hispanic Heritage Month, etc.) for the sole purpose of profiting off that group. Or, perhaps a company sends out a cheery office-wide email recognizing an important issue (Happy Mental Health Month! Here is a list of 10 ways to practice self-care…), but then fails to take any real action to improve that issue (therapy programs, mental health leave, grief counseling, etc.).
Performance could also happen on a smaller scale. The late Pope Francis used the season of Lent as an example, saying that although giving something up (such as meat or chocolate) could be noble, it is more meaningful to do good works or take genuine steps to help others. He suggested fifteen simple “acts of love” as an alternative. These included saying “hello” and “thank you” to others, reminding people how much you love them, celebrating others’ successes, and donating to those in need. These small actions might not get you much credit or external recognition, but that’s not the point. The point is to quietly and authentically make the world a better place.
Choosing Authenticity
How do you make sure you’re acting authentically and not putting on a performance? Or, on a larger scale, how can you make sure your business is acting with genuine motives?
A great test is to think about your purpose or intentions (or the intentions of the business). Are you genuinely concerned about a cause and want to help? Or are you more concerned with how your actions are being perceived? Are you okay with receiving zero recognition for your actions? Or are you hoping for praise and accolades? These questions might warrant some contemplation—time to really sit and honestly consider your intentions.
Keep in mind: People can often see through a performance. If you act genuinely and have the right intentions, that will take you a long way in all aspects of life. It’s all about intention and carrying out that intention in a forthright way.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: act genuinely, acting with authenticity, eschew performative actions, margaret smith career coach, Margaret Smith life coach, real not performative actions
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- Posted under Advice from a Life Coach, Better Business, Communication
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