Category Archives: Better Business
September 18, 2019 Why do young workers quit? (And how to retain them)
I often hear people complaining about the “new generation” of workers as being disloyal to the company. They change jobs like gym shorts, and can’t commit to a single business for more than a few years. While that may be true, have you ever stopped to think about WHY that’s the case?
1. Stagnant Wages
For many young and not-so-young (the oldest Millennials are approaching 40 now) people, the workplace landscape is MUCH different than it was when Boomers and Gen Xers began their careers. Wages have stagnated and benefits aren’t what they used to be. In many cases, the only way to get a raise is to negotiate one by switching jobs.
Solution?
Make sure your business is competitive. Offer fair wages, and regularly give raises to account for cost-of-living increases. In addition, make sure your list of benefits is attractive and competitive in the industry.
2. Boredom
“But what about their short attention spans!?” you might say. “We can’t seem to capture their interest.”
Sure, job boredom may play a role in Millennial job-hopping, but this is often a preventable woe. If more than one or two of your staff seem bored or distracted, it’s probable that there’s something systemic going on. It may be that…
- They are not well-suited for their role
- They are so efficient that they complete their workload much faster than previous generations of workers
- They have checked out because they feel like they don’t fit in in the workplace
- They have checked out because they don’t think they have a voice
Solution?
In all these scenarios, communication can help prevent boredom. Regularly check in with your staff and make sure they are feeling engaged and supported. Give them the space to express how they are feeling and vocalize what they’d like to see changed. Then, work with them to strategize ways to make positive changes.
If your young workers are checking out because they feel like they don’t fit in, counter that by encouraging team-building workshops (consider Insights Discovery as a starting point), after-work outings, or collaborative projects. Pay attention and make sure your seasoned workers are giving the newer workers a voice.
3. Lack of Freedom
Nobody likes it when others look over their shoulders to supervise their work. It conjures images of elementary school, when teachers had to keep a classroom of rambunctious youngsters in line in addition to teaching multiplication tables. Such treatment in the workplace could induce anxiety and the feeling of being hemmed in. No one works well under that kind of pressure.
Solution?
Your staff are not elementary children and should not be treated as such. It’s a good idea to demonstrate trust in your team by giving them a long leash when it comes to projects, minimizing your involvement, and being open to different styles of working and different solutions.
Another thing: consider allowing your staff to occasionally work from home. We live in a time where technology enables many people to work remotely on at least some of their projects. As long as the work is being done, who cares if they work in their pajamas?
If you have a retention problem, ask yourself if any (or all!) of these three factors are coming into play, and then DO something! I’m here to help.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: bored workers, Margaret Smith business coach, margaret smith career coach, millennials and disloyalty, millennials and loyalty, retain millennials, retain young workers, workplace loyalty
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- Posted under Better Business, Communication, Leadership
July 31, 2019 6 Traits of a Problem-Solver
It pays to be a problem-solver. Rather than either A) Sitting around and waiting for things to resolve themselves or B) Counting on others to solve your problems, it’s better to take a proactive approach. For one, the problems you’re facing may not resolve on their own. Or, they may not resolve themselves in the way you want. If you take “approach B” and let others solve problems for you, you lose crucial opportunities to learn and grow. Not to mention, your fate (or the fate of a project) will always be in others’ hands, beyond your control.
It’s much more rewarding to be proactive and attempt to solve problems yourself. That doesn’t mean you have to go about problem-solving on your own. The most adept problem-solvers use whatever resources (human or otherwise) that are at their disposal.
Work on becoming a problem-solver in your workplace! Focus on building the following six traits:
1. Be Courageous
Some risk may be involved in finding solutions to sub-optimal situations. You might have to speak up, contact your superiors, or tap into uncharted territory. Be courageous, knowing that you’ll be learning valuable skills, no matter the outcome.
2. Adapt
Not every solution is going to keep you squarely within your comfort zone. Be prepared to be flexible.
3. Innovate
Think outside the box! The best solutions may be paths you have not yet explored in your workplace. Look to other industries or unlikely sources for problem-solving inspiration
4. Be Resourceful
Don’t be afraid to seek help. Online research, your HR department, co-workers, or your professional connections could be sources of advice or inspiration for you.
5. Build Unity
If a problem is affecting an entire department or group of people, it pays to rally the troops and get everyone working toward solving your mutual issue. You know what they say about several heads being better than one!
6. Be Vocal
Silence is the worst way to deal with a sticky issue. Refusing to address a problem with open communication will only suppress it or force people to talk about it in whispers.
Embrace your courageous, vocal, innovative, and adaptive sides! Rally the troops and use whatever resources are available to you. Be a proactive problem-solver, and you’ll gain a better handle on your future. Not only that, you’ll also develop valuable skills along the way and likely gain recognition from your superiors as someone who is unafraid to face problems head-on.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: be a problem solver, find your own solutions, Margaret Smith coaching, Margaret Smith Minneapolis career coach, proactive problem solving at work, problem-solver traits
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- Posted under Better Business, Goals
July 10, 2019 Use Insights Discovery to Create a Welcoming Workplace
In a past blog post, I addressed diversity and how it goes beyond physical characteristics and also involves diversity of thought, behavior, and perspective. Today, I’d like to discuss how your diverse workplace can be a welcoming one. First, let’s define what a welcoming workplace looks like.
People in a welcoming workplace…
…feel a sense of belonging, are treated fairly, and have equal opportunities
…feel like they can be themselves and allow others to be themselves
…are fully engaged and part of a team
…remain authentic
The result of a welcoming workplace? Innovation, creative ideas, and fresh ways of looking at things. These are all things any organization wants, but how to achieve them? How can people with widely differing outlooks on life work together harmoniously and accomplish great things?
According to the principles I’ve learned from Insights® Discovery (a tool for understanding and developing unique personalities), inclusion really starts from the top. Company leadership needs to be fully invested in the idea of fostering a welcoming workplace before the rest of the team can truly adopt it.
The organization should consider these questions:
- Does the leadership recognize the diversity of its team?
- Do they know how to adapt and connect with all the people on their team?
- Do they know what motivates certain people on their team? Do they know what derails them?
- Are there open lines of communication in the office?
- Are questions and concerns addressed or ignored?
- Does the leadership make an effort to hear from everyone at the table?
Company leadership can facilitate an open, welcoming environment, but it takes the rest of the organization to keep it up on a day-to-day basis. That takes awareness and reflection. We should be asking ourselves questions from time to time like: “How does the work environment feel?” “How comfortable is it for me? For my co-workers?” “Does the minority have a voice in the office?” “Are we encouraged to raise questions or concerns?”
It takes time to build a welcoming environment, but the results are worth it. Each person has the ability to add unique value to the organization, so it’s important to create an environment where that value can come through.
If you’d like to delve into creating a welcoming workplace in more depth, I encourage you to contact me so we can discuss your organization’s needs. Thanks for reading!
Margaret Smith is a career coach, author, Insights® Discovery (and Deeper Discovery) Licensed Practitioner, and founder of UXL. She hosts WORKSHOPS for people who need career or personal guidance.
NOW LIVE: Check out Margaret’s NEW online Leadership Course.
Tags: benefits of Insights Discovery, Insights Deeper Discovery, Insights Deeper Discovery Workshops, insights discovery diversity, Margaret Smith licensed Insights practitioner, Margaret Smith Twin Cities, welcoming workplace
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- Posted under Better Business, Insights Discovery, Organization
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