Category Archives: Better Business
July 31, 2019 6 Traits of a Problem-Solver
It pays to be a problem-solver. Rather than either A) Sitting around and waiting for things to resolve themselves or B) Counting on others to solve your problems, it’s better to take a proactive approach. For one, the problems you’re facing may not resolve on their own. Or, they may not resolve themselves in the way you want. If you take “approach B” and let others solve problems for you, you lose crucial opportunities to learn and grow. Not to mention, your fate (or the fate of a project) will always be in others’ hands, beyond your control.
It’s much more rewarding to be proactive and attempt to solve problems yourself. That doesn’t mean you have to go about problem-solving on your own. The most adept problem-solvers use whatever resources (human or otherwise) that are at their disposal.
Work on becoming a problem-solver in your workplace! Focus on building the following six traits:
1. Be Courageous
Some risk may be involved in finding solutions to sub-optimal situations. You might have to speak up, contact your superiors, or tap into uncharted territory. Be courageous, knowing that you’ll be learning valuable skills, no matter the outcome.
2. Adapt
Not every solution is going to keep you squarely within your comfort zone. Be prepared to be flexible.
3. Innovate
Think outside the box! The best solutions may be paths you have not yet explored in your workplace. Look to other industries or unlikely sources for problem-solving inspiration
4. Be Resourceful
Don’t be afraid to seek help. Online research, your HR department, co-workers, or your professional connections could be sources of advice or inspiration for you.
5. Build Unity
If a problem is affecting an entire department or group of people, it pays to rally the troops and get everyone working toward solving your mutual issue. You know what they say about several heads being better than one!
6. Be Vocal
Silence is the worst way to deal with a sticky issue. Refusing to address a problem with open communication will only suppress it or force people to talk about it in whispers.
Embrace your courageous, vocal, innovative, and adaptive sides! Rally the troops and use whatever resources are available to you. Be a proactive problem-solver, and you’ll gain a better handle on your future. Not only that, you’ll also develop valuable skills along the way and likely gain recognition from your superiors as someone who is unafraid to face problems head-on.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: be a problem solver, find your own solutions, Margaret Smith coaching, Margaret Smith Minneapolis career coach, proactive problem solving at work, problem-solver traits
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- Posted under Better Business, Goals
July 10, 2019 Use Insights Discovery to Create a Welcoming Workplace
In a past blog post, I addressed diversity and how it goes beyond physical characteristics and also involves diversity of thought, behavior, and perspective. Today, I’d like to discuss how your diverse workplace can be a welcoming one. First, let’s define what a welcoming workplace looks like.
People in a welcoming workplace…
…feel a sense of belonging, are treated fairly, and have equal opportunities
…feel like they can be themselves and allow others to be themselves
…are fully engaged and part of a team
…remain authentic
The result of a welcoming workplace? Innovation, creative ideas, and fresh ways of looking at things. These are all things any organization wants, but how to achieve them? How can people with widely differing outlooks on life work together harmoniously and accomplish great things?
According to the principles I’ve learned from Insights® Discovery (a tool for understanding and developing unique personalities), inclusion really starts from the top. Company leadership needs to be fully invested in the idea of fostering a welcoming workplace before the rest of the team can truly adopt it.
The organization should consider these questions:
- Does the leadership recognize the diversity of its team?
- Do they know how to adapt and connect with all the people on their team?
- Do they know what motivates certain people on their team? Do they know what derails them?
- Are there open lines of communication in the office?
- Are questions and concerns addressed or ignored?
- Does the leadership make an effort to hear from everyone at the table?
Company leadership can facilitate an open, welcoming environment, but it takes the rest of the organization to keep it up on a day-to-day basis. That takes awareness and reflection. We should be asking ourselves questions from time to time like: “How does the work environment feel?” “How comfortable is it for me? For my co-workers?” “Does the minority have a voice in the office?” “Are we encouraged to raise questions or concerns?”
It takes time to build a welcoming environment, but the results are worth it. Each person has the ability to add unique value to the organization, so it’s important to create an environment where that value can come through.
If you’d like to delve into creating a welcoming workplace in more depth, I encourage you to contact me so we can discuss your organization’s needs. Thanks for reading!
Margaret Smith is a career coach, author, Insights® Discovery (and Deeper Discovery) Licensed Practitioner, and founder of UXL. She hosts WORKSHOPS for people who need career or personal guidance.
NOW LIVE: Check out Margaret’s NEW online Leadership Course.
Tags: benefits of Insights Discovery, Insights Deeper Discovery, Insights Deeper Discovery Workshops, insights discovery diversity, Margaret Smith licensed Insights practitioner, Margaret Smith Twin Cities, welcoming workplace
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- Posted under Better Business, Insights Discovery, Organization
July 3, 2019 Better Phone Meetings
Remote conferences are an integral tool of the work place. In an increasingly mobile and diverse business landscape, maintaining lines of communication in a way that is regularly organized and easily accessible ensures projects remain on task while goals are clearly maintained and communicated.
Phone meetings are by far the most commonly implemented for remote conferencing, and come with their own sets of headaches and challenges. As a team member or project coordinator, you may find yourself in need of strategies to use as a shorthand in organizing consistent, quality phone meetings. Feel free to use these suggestions below while you’re planning!
1. Stick to a schedule
Humans are creatures of habit, and scheduling phone calls can be one of the larger sources of frustration for mid-size or large teams. If you’re looking to utilize phone meetings as a convenient and regular means of convening a team, make it easier on your team members by scheduling calls at similar times at similar points in the week.
Typically, it’s simpler for someone to block out an hour in the morning every other Wednesday than to constantly be checking their schedule to see if they can make a meeting work. Sticking to a regular schedule upfront also helps establish project timelines. It can also help instill a sense of structure and a general sense of expectations.
2. Have a routine
Make sure to outline a procedure for beginning meetings, and for larger groups. Utilizing established formats, such as Robert’s Rules of Order, can help facilitate the chaos of having many voices present. Stick to a consistent limit of how long the group waits for people to join, and outline consequences for non-participation at your first meeting. Reiterate standards as necessary.
3. Prepare a small agenda; have someone take minutes
Board meetings utilize both these strategies, and are a simple but effective means of staying on task. Agendas serve doubly as excellent meeting reminders when provided in advance, and allow more time for team members to formulate specific questions they may have. You may want to incorporate unconstructed conversation time toward the end of meetings to field sentiments about the project at hand and candidly address issues that don’t neatly pertain to a specific task.
4. Be gracious, have a consistent facilitator
Always remember to be polite and professional. And remember, without visual cues and body language, you are bound to encounter miscommunication in a phone meeting at one point or another. Having a consistent facilitator, or a regular rotation of facilitation provides additional support and structure in meetings, as well as a default avenue for conflict resolution as the need arises.
Phone meetings don’t have to be a source of stress. When conducted effectively, they can be brief, clear, and helpful for all team members. Pair these strategies with a framework that best suits your team members’ schedules and working styles. And when in doubt, talk it out!
Margaret Smith is a career coach, author, Insights® Discovery (and Deeper Discovery) Licensed Practitioner, and founder of UXL. She hosts WORKSHOPS for people who need career or personal guidance.
NOW LIVE: Check out Margaret’s NEW online Leadership Course.
Tags: better phone meetings, communicate over the phone, improve communication, improve phone meetings, Margaret Smith Minneapolis career coach, Margaret Smith professional speaker, phone meeting tips
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- Posted under Better Business, Communication, Teamwork
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