Category Archives: Better Business
May 5, 2021 Returning to the Office: 6 Ways to Prep Your Workplace

Every day, we are seeing signs of hope. More and more people are getting vaccinated, businesses are reopening their doors, people are returning to work. Gradually, we’re working toward a time when we can move past the era of COVID-19 and its stranglehold on our lives. But will life ever truly be the same? Will workplaces operate as they once did?
All signs point to NO.
Even though we might return to the same buildings where we worked pre-pandemic and focus on the same duties with the same people, things may look and feel different. Procedures and protocols might change, the layout of the workspace might be tweaked (desks further apart, conference rooms rearranged), and the general feel of the office might seem different.
Beyond these changes, it is clear that workers are ready to embrace a new normal. Many have discovered that they enjoy working from home (or, at least, want to have the option to work from home on occasion). Others have found that they prefer virtual meetings as opposed to taking long, cross-country trips to meet with clients or co-workers in other states. Some, however, are eager to return to the way things were and are looking forward to working alongside others.
With so many differing opinions and perspectives, what’s a workplace to do?
Try following these 6 tips to ease your workers back into a “new normal.”
1. Embrace a Hybrid Work Model
This past year has proven that work can be accomplished at home, as well as in the office. It can be achieved at 5 a.m. …or 9 p.m. So, why not continue to offer flexibility and allow employees to work at home if they’d like, or come into the office if they’d like? If you emphasize results rather than a rigid schedule, you’re only helping those who prefer working at home, prefer a flexible schedule (maybe they have to bring their kids to school or daycare, or maybe they simply want to exercise in the middle of the day), or those who want to avoid a long, stressful commute.
2. Implement a Rotational Work Model
To help people feel safe in the office in these early reentry days, it’s a good idea to keep up some kind of social distancing. To do that, you might put your team members on a rotational schedule, where certain people can work in the office on certain days of the week. That helps keep everyone distanced, while slowing edging back into the workplace.
3. Take a Phased Approach
You don’t have to do everything at once! Take your time with reentry and plan to bring everyone back in phases. Maybe that means introducing a rotational model at first (see point #2,) or encouraging work from home for part of the week, or easing up on mask restrictions once your team is vaccinated. Do what is right for your office and DON’T FORGET to include your employees in your planning. Gather their thoughts and opinions; make sure they feel safe and included.
4. Restructure Your Offices
To help protect your workers and give them a little more peace of mind, it’s a good idea to restructure your offices somewhat. If you can, try spacing workstations so they are six feet apart and well-ventilated. You may also want to invest in a quality air purification system for the office. Beyond that, be mindful of conference rooms, break areas, and other gathering spaces. You may want to encourage virtual conferencing in the short-term, to help discourage clusters of people.
5. Create a Sanitary Workplace
Aside from rearranging your workspace and making big, sweeping changes, it’s a good idea to continue focusing on sanitation. Provide antibacterial hand sanitizer stations across the office and encourage employees to clean desks and chairs with wipes before taking a seat. Make sure everyone has access to sanitation supplies and normalize caution!
6. Encourage Good Hygiene and Self Care
Post handwashing signs in the bathrooms, provide each employee with a supply of hand sanitizer and wipes, and discourage handshakes and touching. It’s also a good idea on taking a FIRM stance against employees coming into the office if they’re feeling under the weather. Let them know that they have your full support if they would rather stay home.
As we tiptoe back into the workplace, these first few months will inevitably be challenging. Take your time, develop a plan, and be sure to involve everyone in the strategy phase. Convey to your team members that you are on their side and want to do everything in your power to keep them safe, happy, and productive. Going forward, we’ll all have to be flexible and willing to learn or adapt. We’re all in this together.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: margaret smith career coach, Margaret Smith Minneapolis career coach, pandemic workplace, post pandemic office, return to workplace post pandemic, work after COVID, work life after COVID
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- Posted under Better Business, Organization, Thrive at Work
February 17, 2021 The Best Teams are Accountable Teams

It’s easy to let a few things slide. It’s easy to ignore a few missed deadlines, a few late meetings. But little mistakes can easily snowball into major issues, and soon you might find yourself having some tough conversations to straighten things out.
That’s why it’s best to draw a line in the sand right away and hold your team members accountable for their actions.
As a leader, enforcing accountability is part of your role. Not only does it help projects and tasks run smoothly, it also improves relationships among team members. Those who always complete their assignments and meet their deadlines might begin to feel bitter toward those who do not. It is up to you to convey that everyone is on the same level and will be held to the same standards.
To hold your team accountable, follow these Do’s and Do Not’s:
DO make your expectations clear. Set clear deadlines and make sure everyone understands their task or role.
DO act swiftly and fairly if someone falls short. Call that person into your office, ask them why they failed to meet expectations, and discuss disciplinary actions which fit the violation (failing to complete an assignment for a client is much different than showing up two minutes late for a meeting).
DO make reasonable exceptions. If someone spaces on a Zoom meeting because their child had a medical emergency, that’s understandable. If, however, this becomes a repeated pattern, it’s a good idea to have a frank and honest conversation with this person.
DO NOT play favorites. Everyone should adhere to the same set of expectations.
DO make consequences clear. Failure to deliver might directly affect a person’s bonus, lead to a restructuring of their responsibilities, or (in worse-case scenarios) lead to a dismissal.
DO NOT hold yourself to different standards. You are also part of the team.
DO hold one-on-one meetings to convey the seriousness of the matter.
DO convey that accountability is an important part of teamwork, and set your expectations right away.
Accountability is a crucial component of any effective team. Team members should not only feel accountable to their team leader and clients, but also to each other. The best teams are like a rowing crew—they’re all in the same boat, and need to work together to make it move forward.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: accountability in workplace, holding teams accountable, leadership and accountability, margaret smith career coach, margaret smith leadership, methods for holding team accountable
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- Posted under Better Business, Teamwork
November 25, 2020 6 Handy Work From Home Tips

With the COVID pandemic, many of us have had to adjust to working from home (WFH), but unfortunately, not everyone has fallen into a groove. Some people still feel out of sorts or less productive at home than in the workplace. With the pandemic still lingering AND many companies thinking about making WFH a permanent state, it’s a good idea to think about amping up your productivity.
Here are 6 practical Work From Home tips to help you get on track:
1. Find Your Morning Groove
When working from an office, you naturally fall into a morning routine. You get dressed, perhaps make a cup of coffee, and commute to work by car/bike/public transit. With WFH, that comfortable routine gets obliterated. You might wake up later or stay in your pajamas or eat breakfast at odd hours.
This week, commit to following a strict routine. Get up at the same time, eat your meals on a consistent schedule, exercise at a set time during the day. Following a routine can help get your brain in “work mode” right away.
Another helpful tip: Do NOT check your email right away. Instead, tackle the one project that demands the most concentration. Work on it for an hour or 90 minutes, THEN check your email. You’ll find that you’re able to accomplish more during the day when you practice this healthy habit.
2. Get Dressed
Okay, sure. Maybe you DO get dressed in the morning when you work from home, but you probably don’t dress like you do when you go into the office. If you find that you’re feeling less attentive and less productive at home, try dressing in office attire this week. Notice how it makes you feel. Are you more productive? Do you feel more professional?
Dressing for the office can put you in a work mindset and make you feel more in control of your day.
3. Cut Distractions
If you find that you tend to check social media or hop onto YouTube during the day, try installing a browser extension to temporarily block those websites. Search for “block social media,” and you should find many different blocking programs.
If you’re distracted by your surroundings instead (dirty dishes, for instance, or laundry), try keeping yourself on a strict time schedule. For instance: From 8:00 a.m. to 1:00 you can only do work, but between 1:00 and 1:30, you’re allowed to take a short break to tackle a household chore or two.
4. Set Timers
If you’re having trouble concentrating during the day, trying focusing on a single project for a set amount of time. Pick a project, close your email, and set your timer for an hour or 90 minutes. ONLY work on that project. Do NOT multi-task! You might be amazed by how much you can get done when you’re singular in focus.
5. Take Charge of Emails
If you tend to get derailed by emails throughout the day and feel like you’re always trying to stamp out little fires (Urgent request! I need your help with XYZ! Please respond, ASAP!), practice setting healthy email boundaries. Try only checking your email three times per day–once in the morning, once midday, and once toward the end of the day–or even twice per day, if you can get away with it.
Taking charge of your emails can help free up your schedule so you can pay attention to the crucial projects that you have on your plate.
6. Set Your Own Schedule
If you’re feeling disjointed and fed up with all the video meetings, emails, and phone calls that seem to command your day, resolve to take charge of your schedule. If you keep a public e-calendar, be sure to set aside blocks that are strictly YOUR time–time for you to focus on the projects you need to complete.
(For more tips on setting healthy boundaries, take a look at my recent blog post.)
Part of controlling your own schedule means saying NO to certain requests. If you already have too much going on in a given day, don’t be afraid to draw a line in the sand and turn down a request to meet. You can always suggest meeting on a different date.
Developing good habits while you WFH will not only help you successfully navigate working out of your house, but can also assist you when you begin working out of an office. Many of these tips are applicable to work both in and outside of a traditional workplace. It’s all about establishing an effective routine and creating healthy boundaries.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: effective WFH tips, effective work from home, margaret smith career coach, Margaret Smith licensed Insights practitioner, productivity work from home, work from home boundaries, work from home tips
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- Posted under Advice from a Life Coach, Better Business, Thrive at Work

