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Creating Successful Leaders

Admit when you don't know

You can’t possibly know it all. Even if you’re an expert in a certain area, there will inevitably be times when you don’t know the answer. That’s OKAY.

In our modern, information-at-our-fingertips world, we might feel pressured to know anything and everything. Think about all the content you consume on a daily basis, whether through television, social media, news articles, surfing the web, or face-to-face interactions. The amount of data we’re exposed to on a regular basis is overwhelming and can also lead to unrealistic expectations from others. “Didn’t you see that article,” someone might say. Or “didn’t you hear about x, y, and z?”

It takes courage to admit when you don’t know something, but it’s much better than faking your way through a conversation. The next time someone quizzes you about a news story you haven’t read or a social media trend you haven’t heard of, speak up. Let her know that you don’t know enough about the topic to form an opinion, but you would like to hear her thoughts on it. Then, listen. Learn.

In a different context, think about job interviews. If the interviewer asks you a straightforward question such as, “Do you know how to use Adobe Photoshop,” don’t fudge your answer. Be forthright with your response. For example: “No, I’ve never used Adobe Photoshop, but I have experience with other design programs, such as Inkscape. I’ve found that I am a quick learner and pick up on new systems quickly. I am also not afraid of technology and would be happy to take a class on Adobe Photoshop if I am hired.”

This response not only shows a willingness to learn, it also conveys honesty and transparency. These are traits that companies often look for in job candidates.

Furthermore, if you admit that you don’t know something (to yourself and others), this opens up an opportunity to learn and grow. Explore the unknown subject and add something new to your knowledge bank.

Remember, you CAN’T know it all. It’s fine to admit to others when you don’t have the answer. This isn’t a sign of weakness, it’s a sign of integrity and candor.

MARGARET SMITH IS A CAREER COACH, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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